Account Help

Fifty (50) books may be checked out on a borrower account at one time. Additional limits also apply:

3-week loan items: Books, Music CDs (10), Audiobooks (10), Kits (10)

1-week loan items: Movies (all formats) (10)

1 to 3-week-loan items: eBooks & eAudiobooks (8 on Overdrive, 6 on RB Digital)

What does reserving an item do?

Reserving an item notifies staff to pull the item, and place it on hold for you. This allows you to quickly pick up an item, without having to search for it~ It also allows you to request items from other branches to be delivered to your home branch for pickup. If all copies of an item are currently checked out, placing a hold will reserve your spot in line for the next available copy. 

Requests not picked up with four (4) days from notice will be reshelved and your hold will be cancelled. You may cancel your hold at any time during that period online or by phone 817-459-6900.

Placing a hold online:

Browse our catalog to find an item you would like to place on hold. Once you have found the item you would like, click the "place request" option.

This will take you to the request screen. From here, you can select the branch you'd like to pick up your hold from, as well as choose an activation date. The activation date will default to the current date, but can also be set to a future date. 

You may choose to receive an email, text message, or phone call when items become held for you to pick up.

Renewals may be done in person, by phone, or online by logging into the appropriate library account. You may also get reminders by text message or email and can set your preferred notification by visiting, calling, or logging in to your account.

In order to make it easier for you to get your items back on time, the Arlington Public Library has started an auto-renewal process. Conditions that would prevent automatic renewals include:
if the item has a waiting list;
if the item has already been given the maximum amount of renewals;
you've exceeded the material type loan limit (Mansfield and Kennedale items may have different limits);
you have a balance of $10.00 or more;
it is time to renew your account;
or your account might have some other block preventing checkout.

Fines and Fees Schedule (last revised 7/8/2019)

Replacement Cost – Charges Vary

The charge for lost or damaged materials is the actual price paid by the Library for the particular item as recorded in the Library’s Circulation System database plus a processing fee. If an item record does not include the actual price paid by the Library, the “standard replacement cost” will be charged for the item plus a processing fee. The standard replacement cost represents the average cost of the type of item borrowed. Borrowers of library materials may provide replacement copies for lost or damaged items subject to approval by library staff. Refunds on books lost and paid for will be made if the item is returned in good condition and within six (6) months of the date of payment. The borrower must present the item to qualify for a refund.  Payment of replacement charges does not transfer ownership of the material to the borrower paying the charges.  Lost or damaged items remain the property of the Library.

Outstanding fines and fees may be paid in person with cash, check, or credit/debit card. There is a $3 minimum for credit card transactions.

Accounts are considered in good standing until the patron accrues $50 in fines. Once the balance exceeds $50, the patron will be unable to check out items or use public computers until the account is under the $50 balance.

 You may change your address at any branch or online by presenting a government-issued ID that has a photo, recent proof of your current address, and paying any balance owed in full. Change your address by clicking this form.